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AGING <br /> AGING <br /> The HCOA contracted with 13 service providers through the Kupuna Care <br /> Program to provide Case Management and Home and Community—Based <br /> Services which include: personal care, homemaker, adult day care, assisted <br /> transportation, and heavy chore services. FY12 year-to-date services <br /> provided include: 3,281 units of Case Management for 366 clients and 8,545 <br /> units of Home and Community-Based Services to 182 frail and vulnerable <br /> adults. Kupuna Care Program Home and Community-Based Services <br /> provided include: 1,720 hours of Adult Day Care for 15 individuals, 510 trips <br /> of Assisted Transportation to 20 individuals, 43 hours of Heavy Chore to 3 <br /> individuals, 1,672 hours of Homemaker services to 61 individuals, and 4,600 <br /> hours of Personal Care services for 110 clients. An annual survey to collect <br /> Kupuna Care Program participants client satisfaction data and outcome <br /> measures will be completed by June 30,2012. <br /> 2. Legal Services <br /> On an annual basis, at least 85%of older adults who request information about legal <br /> advice, counseling, and representation will be linked to legal resources and at least <br /> 70% of the older adults serviced and surveyed during the year will improve their <br /> knowledge of entitlement programs, the legal process, and/or individual rights. <br /> 183 of the total goal of 260 older adults to receive legal assistance in fiscal year <br /> 2012 were served with 1,071.45 hours of service as of December 31,2011. The <br /> annual survey of a random sample of older individuals served under the Legal <br /> Aid Society of Hawai`i's Senior Citizen Program will be completed by June 30, <br /> 2012. <br /> 3. Public Education <br /> Offer the general public a monthly publication called the Silver Bulletin which <br /> provides information about services and benefits available to older individuals and <br /> their caregivers where at least 75% of clients served during the year will report <br /> satisfaction with the information content, quality and relevance of the newsletter as <br /> well as usefulness of the newsletter regarding benefits and programs around Hawai`i <br /> County. <br /> 2,100 of the total goal of 4,200 older adults to receive this publication were <br /> served as of December 31,2011. The annual survey of a random sample of <br /> Silver Bulletin readers designed to measure the satisfaction and usefulness of the <br /> Silver Bulletin publication will be completed in May/June 2012. <br /> Six Month Progress Report on Program Objectives for FY2011-12 7 <br />