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• DelCor Technologies—Silver Spring,MD April 2007—April 2009 <br /> o Senior Network Consultant <br /> • Provide contract IT support to 5 primary clients and provide backup support to <br /> over 30 other clients. Client base consists of a variety of Associations and <br /> Non-Profit Organizations. <br /> ■ Support involves the managing, maintaining and implementation of all aspects <br /> of their computing and networking requirements including: <br /> • Windows 2003 Server and Active Directory support <br /> • Exchange 2003 <br /> ■ SQL 2003 and 2005 <br /> • Network infrastructure including LAN and WAN support of firewalls, <br /> switches, cabling, and coordination of Internet access services. <br /> • PC installation, support and maintenance. <br /> ■ General user helpdesk support. <br /> • PDA support for a variety of technologies including Palm, Blackberry <br /> and Microsoft Windows Mobile <br /> o Project support and implementation: Meet with clients, determine technical <br /> needs. Research and propose technological solutions. Plan and implement new <br /> solutions into their existing infrastructure. <br /> • International Union of Bricklayers-Washington DC 1996-2007 <br /> o Director IT Jan 2004 to March 2007 <br /> • Executed daily operations of the department for technical support,training, <br /> and telecommunications. <br /> • Provided leadership in designing and development of production systems <br /> requirements and specifications. <br /> • Responsible for design and support of network comprised of SQL Database <br /> Servers and File Servers supporting 300 local and remote users. <br /> • Responsible for the design and administration of 300 user network for the <br /> Union's new headquarters. <br /> ■ Provided installation and support of the operation systems and applications of <br /> WAN with more than 300 users. <br /> • Supervised 23 employees, scheduled work hours, resolved conflicts, and <br /> determined salaries. <br /> • Successfully managed a five person team in the design of a replacement <br /> membership system. <br /> • Performed installation, configuration, monitoring and troubleshooting of <br /> WinNT, Win2000 Servers and workstations in a single domain environment. <br /> • Successfully handled the deployment of VoIP technology for the Union <br /> headquarters. <br /> ■ Supported Windows NT, Windows 2000, Microsoft databases and mail <br /> servers. <br /> • Spearheaded Union headquarters relocation efforts. <br /> • Researched and recommended VoIP,Network security systems, WAN <br /> technology, and Blackberry enterprise server. <br />