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COMMITTEE ON AGING MEETING - MINUTES March 29, 2019 Page 3 Kimo asks that the committee review the handout for his plan and would like the committee's feedback by the next meeting so that the next draft can be prepared. nicrnccinn 1. Lito asked about "No Wrong Door" — Hawai'i County is embarking with the State. The state is currently in its second round of grants (6' year). Funding for the program is through DHS. There are no milestones to date. The intent of the program is to steer people the right way in the beginning. However at the State level currently misses the medial and social pieces. Funding in the 2019 state budget has $9M for Kupuna Care (KC) and $3M for the Aging and Disability Resource Centers. Hawai'i County office fil- ters referrals through the Office on Aging. They are currently trying an electronic system that is HIPAA compliant. 2. Frankie asked why the Department of Parks and Recreation (P&R) is in charge of the Elder Services. It would make sense to have it all services un- der the Office of Aging. Kimo commented that it was the way that funds come down so that certain programs must be administered by P&R. 3. Meizhu thanks Kimo for the office's transparency, and allowing this Com- mittee to engage in significant conversations regarding our Community. 7. CASE MANAGEMENT: Lito Asuncion and Sub -Committee Report After much soul searching and research, the Sub -Committee recommends that Case Management should not be brought in-house. The Mayor was concerned about the employee costs since health and retirement benefits last long after an employee leaves and/or their grant funding is cut. The main concerns of the committee were to ensure equitable distribution of case management services across the island, and to reduce wait time before a client gets called back and their issue taken care of. Under the current system, all agreed that clients were happy with the services, but sometimes were dissatisfied with the wait time. To ensure wider coverage, the committee recommended a vendor pool model, with case management contracts awarded to more than one agency rather than just to one as in the past; this might be geographically based. To shorten wait time, the committee noted that the current process could be shortened even be- fore there are referrals to case management.