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Giffin: It's been moved and seconded that a violation for Count 2 be accepted. All those in <br /> favor say, "Aye." <br /> The Board Members voted "Aye." <br /> Giffin: And the Chair votes "Aye." Motion is carried. <br /> There was no opposition by the Board Members. <br /> The motion was carried unanimously. <br /> Giffin: Is there anything else? I would like to ask that you please identify yourself again. <br /> Williams: Sure, my name is Ryan Williams. <br /> Giffin: Good. As I've been reminded, would you like to say anything in terms of what <br /> happened? <br /> Williams: Sure. Kaia, the bartender, was on duty that day, has written a letter and I'll just <br /> briefly touch on that. She explained, first of all, I want to acknowledge that, as has been so <br /> eloquently expressed, there is absolutely no possible explanation whatsoever. For the life of <br /> me, I cannot figure it out because, as you said, I mean, you would have to install a neon sign on <br /> the ID to make it clear that they're not of age. You know what I mean? I cannot in any way try <br /> to excuse or explain this to make it make sense. I just would like to take the opportunity to put <br /> into context what Kaia was maybe experiencing on a personal level at that moment and how she <br /> expressed it to me and in the letter. <br /> Williams: She was having, unbeknownst to me at the time, otherwise I would have taken steps <br /> to make sure she wasn't in this situation, experiencing extreme personal distress with a family <br /> member passing away, a very close friend having a major health condition that occurred that <br /> was causing her to have a lack of sleep, not eating properly; so she was in a particular physical <br /> condition where her brain wasn't functioning right. That's the only way that I can process it, that <br /> it can make any sense to me. She is fully aware that the vertical ID is an automatic red flag to <br /> take extra time to look at the date to make sure that they are 21. I know for a fact that Kaia takes <br /> it very seriously because she is the bartender that actually took it upon herself years ago, to put <br /> a 'do not serve anyone, this date, this year' sign next to the cash register. She is very adamant <br /> about not serving underage people and doing that. When she was presented with this situation, <br /> it astonished me that she was unable to fully calculate the date properly. Like I said, I'm not in <br /> any way trying to excuse it or make it seem like it's acceptable, because it's not. <br /> Williams: I also want to express that our policy is 100 percent not to serve underage people, to <br /> the point that we err on the side of caution because, as Mr. Takase touched on, oftentimes <br /> underage people won't even present their ID. Maybe to some degree, that's why it was confusing <br /> to her that someone underage would actually show their ID. Oftentimes, they give us a lot of <br /> explanations of why they don't have an ID; they forgot their ID, they lost their ID, or they left it in <br /> the car. In which case our policy is to just not serve them at that point, unless obviously, if you're <br /> 40 or 50 years old. With most people who are young, who knows? You know what I mean? <br /> SEPTEMBER 5, 2019-LIQUOR ADJUDICATION BOARD MINUTES 15 <br />