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1. DWS's 2017 contingency plans should be improved. <br />At the time several deep wells became inoperable in 2017, DWS did not have <br />any written contingency plans. In response to increasing number of out of service <br />wells, DWS developed and implemented three different contingency plans: <br />• Kona Operations Initial Plan (June 02, 2017) A hand-written plan that <br />contains instructions on procedures to take if two different scenarios exist. <br />➢ Scenario 1: Describes procedures if Kalaoa Well fails. <br />➢ Scenario 2: Describes procedures if Honokohau well or Kealeohu <br />well failed. This scenario uses the same procedures as scenario <br />one but with more "aggressive conservation measures" (No <br />measures were stated). <br />Department of Water Supply Contingency Plan Audit Results 16 <br />