2018/12/18; (SJG); Revised Local Area Plan 2019-2020

Home

writing,or computing skills at or below the 8th grade level on a generally accepted standardized test or a comparable score on a criterion-referenced test.This is a necessary factor when establishing and maintaining a self-sufficient lifestyle. Deficiencies in basic education have become increasingly evident in many new participants as well as current employees.This will be addressed in HCWDB performance accountability. Job Readiness Skills:Surveys and questionnaires have indicated that many new jobseekers have lacked these skills.Addressing the developing employment preparation skills will enhance the employment pool for employers and will provide jobseekers the necessary tools to advance. Occupational-Specific Skills:Our workforce at times will be required to have some skills and aptitudes in their chosen occupations.Occupational demand and labor market supply is to be taken into account to determine the focus for Occupational Training programs.The desired outcome of completing an Occupational Training program is employment in a related field. According to feedback from our hospitality industry,a complete range of employment opportunities are available.Although some individuals may choose to become an all-around hospitality professional,others choose to specialize in a particular function such as human resources,sales,marketing,technology or finance. Whether person chooses to become an all-around hospitality professional or specialize in a particular function, the opportunities in hospitality are nearly limitless for those with the right focus and drive. Because this industry is dynamic and fast-paced,the following skills are requirements of any position in hospitality: Top 5 Skills 1. Customer/Guest Focused with Spirit of Aloha 2. Effective Communication Skills,Verbal and Written 3. Collaboration 4. High Attention to Detail 5. Problem Solving Ability Technology has effected change worldwide.As reliance on technology grows by the day,technology proficiency is quickly moving into the top required skills. From applying to a position online to submitting timesheets,to participating in engagement surveys and more,technology is an integral piece of the guest and employment experience. In 2016, Kona-Kohala Chamber of Commerce completed a two year study to determine the existing and future needs of the Kona-Kohala business community.Of the 83 responses received,the top skills required to work successfully were: • Customer service • Communication • Logic/reasoning/problem solving • Office/administrative support • Sales 43%of the respondents indicated the following requirements for the Kona-Kohala businesses: Certifications: Boat Captain Occupational Therapists Cosmetologist PGA Certification Driver's License Real Estate License First Aid,CPR,AED SCUBA dive Guide or Instructor Fitness Trainer Speech Therapists 10