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Department of Human Resources Language Access Plan 2020 Page 4 of 8 Workers' Compensation • Administers the County's self-insured workers' compensation program, by providing management and oversight of all workers' compensation claims made by employees who become ill or injured as a result of, or in the course of, their employment • Determinations are made regarding compensation benefits, necessary treatment, and expenses related to the injury or illness, in accordance with Hawaii Workers' Compensation law • The division works with all departments to minimize lost time due to employee injuries and facilitates return to work as soon as practicable. Responsibility for Language Access Plan The Equal Opportunity Officer is the Language Access Coordinator (LAC) for the Department of Human Resources. The LAC is responsible for developing and implementing the Language Access Plan. This includes: ■ conducting initial and subsequent surveys to monitor changes in the LEP population the DHR serves. ■ producing internal documents that outline the policy and procedures of the Plan. ■ identifying the need for training and following through to provide training as required. ■ reviewing and modifying the Plan as needed. ■ filing the Plan with the state's Office of Language Access. The Equal Opportunity (EO) Officer also serves as the Language Access Contact for the County and encourages other departments to comply with Hawai'i's Language Access Law, as required. The EO Officer: ■ provides status reports to the Director, ■ maintains a list of bilingual employees, ■ provides information about language resources and the County's contract with the Language Line, and ■ distributes "If You Need an Interpreter" posters and other resource materials to departments and agencies as needed. From time to time, the Director of Human Resources issues reminders to all departments and agencies of the need to comply with federal and state civil rights laws requiring language access. Reminders were issued in 2020, 2013, 2009, 2008, 2007, and 2006.