2021 May 20 - Follow-Up Report: County of Hawaii Information Technology Asset Management

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Therefore, we recommend that once the IT asset manager position is established, DIT should implement a plan to identify a centralized database that has the ability to track users whether it is the fixed assets inventory system, the automated network and software inventory system, or another IT asset management inventory system. After a product has been identified, the IT asset manager should implement County-wide written procedures to centrally track users for all IT assets. Status: In Porcess Auditee action: We observed DIT staff using Lansweeper to track asset data information for over 1400 users and devices connecting to the network to ensure the network is safe. To fully meet best practices, the IT asset manager should implement County-wide written procedures to centrally track users for all IT assets in applicable DIT Employee Policies and/or IT Strategic Plan and Roadmap. IT Asset Management Follow-up Audit Status of Recommendations page 7