Laserfiche WebLink
Recommendation #6. Receiving and Accepting Status: In Process <br /> We recommend DIT implement a plan to centrally receive and accept all IT assets to ensure DIT is aware of new computers or software before they are introduced into the County environment. <br /> <br /> <br /> DIT is aware of new computers and <br /> software because they: <br /> • Coordinate County-wide computer <br /> update and replacement <br /> initiatives/Refresh. <br /> • Restrict most user's administrative <br /> rights. <br /> • Require users to submit a helpdesk <br /> ticket for hardware/software <br /> installation and/or configuration to <br /> the network. <br /> • Require users to submit a Custom <br /> Technology Request Form for all <br /> other non-price term agreement <br /> equipment and software requests. <br /> To fully meet best practices, DIT should <br /> implement a plan to centrally receive and <br /> accept all IT assets and/or address <br /> current receiving and accepting <br /> processes to ensure DIT is aware of new <br /> computers or software before they are <br /> introduced into the County environment <br /> in DIT Employee Policies. <br /> IT Asset Management Follow-up Audit Status of Recommendations page 8 <br />