2021-07-15 DRAFT Joint Hearing Exh B

Home

KERN: Because that is the case, applications for Planning documents will only be accepted in a digital format through the CSS system, through the EPIC system. That doesn't mean that a letter coming from the State right now or a piece of testimony that was mailed in we will still accept that currently in its paper format and will then intake that in its own way. But, specifically for applications all those will be coming in digital. So, through the rules it gives some flexibility so we're not just saying, everything has to be digital right now. As far as other correspondence so it gives that flexibility that's needed but it is stated and known that applications will only be accepted in a digital format. REPLOGLE: Mr. Lin? LIN: Just to comment on your remarks there Director Kern. So, as a service to the public if they do not have access to a computer and a scanner the Department will help scan that document? KERN: So that's where the, I think, we will have self-serve kiosks in the West Hawaii office and the Hilo office for folks to be able to go in log into the computer, log into CSS. The scanning side of it though, we will not be providing scanning services we will have a list of places that folks could get their documents scanned and then they could come in with their flash drive if they needed to and put those into the computer, into the kiosk and upload it into the system. So, similar conversation that we had around this at the Board of Ethics, excuse me, Board of Appeals. Was that applications come in and they are generally a minimum of 5 copies, 10 copies, 20 copies and that means that somebody had to go and generally fill something out, go to a printer, at the bare minimum fill it out and go to a printing station and print out anywhere between 20 and 200 to 400 to maybe 1,000's of pages of copies. And if the person is capable of doing that, and they'll be doing the same thing of scanning the documents in there so it's very similar, we're just not taking the paper. So, again, if you are going through that process, you're going to be able to get it scanned and we will be able to provide again those kiosks for people to utilize, but the scanning we can't do. We'll have a list whether it be Office Max, etcetera of all the places that we know that could be scanned and we will have people there to help them at the kiosks and show them how to do it will be very facilitating. Just like if somebody came in with one copy right now, and so they have this application filed out and the requirement was say 10 copies. We wouldn't make those copies for them, we would say, "this application is incomplete right now, you will need to go and get your copies made and then bring it back with the complete application:". So, it's similar with the scanning. That make sense. LIN: It does, but I just see it from a customer's perspective. That's it's going to be upsetting or frustrating if they're going to the counter, that's just my comment. SCHLUETER: Just one more reminder, we're still in the fact-finding section, we are not opining and discussing yet, you'll have that opportunity shortly. REPLOGLE: Thank you. Mr. Clarkson? 7 EXHIBIT B (DRAFT)