2022-01 Department of Human Resources Hiring Practices Follow-up

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Monitoring and Oversight Condition and Cause DHR was not monitoring hiring department disposition of all applicants referred in NeoGov. Effect of the Condition DHR was unaware hiring departments were bypassing qualified applicants for an interview and not uniformly vetting qualified applicants. Recommendation 4 "We recommend the Department of Human Resources require individual hiring departments to use the NeoGov system to track and monitor the status of candidates during the interview and selection process." Department Action To meet this recommendation, in May 2017, DHR required hiring departments track the status of all applicants referred in the NeoGov system: • Date of contact o if still interested in an interview o schedule job interview o selection o reason for non-selection: ■ no response by deadline ■ decline interview ■ interviewed, not selected ■ decline offer • Method of written contact o Electronic notification through NeoGov or US mail DHR also monitors: • Reason for extending referred list beyond 90-day eligibility period • Justification for requesting additional names • Accurate reporting of new hire • Expiration of referred lists Audit Activity To verify completed status, we reviewed applicable NeoGov source documents (e.g., exam plan, evaluation steps with detail, referred list with status detail, notices to eligibles, etc.) and found hiring departments were notifying and tracking applicants in NeoGov, no exceptions were noted. We determine this recommendation is completed. Status: Completed Status of Recommendations 10