2022-01 Department of Human Resources Hiring Practices Follow-up

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Training Condition and Cause Although DHR trained hiring departments to uniformly apply skill set evaluation criteria method to determine the interview pool, lack of oversight lead to a breakdown of internal controls. Effect of the Condition Hiring departments used questionable criteria (i.e., letters of interest from the applicant requesting an interview without civil service status, mailing address, interviewing the same number of applicants as vacancies when there is large pool of applicants, etc.) as a tool to identify the interview pool. Recommendation 5 "We recommend that the Department of Human Resources provide mandatory on-going hiring procedure and merit principles training for all employees involved in the hiring process." Department Action To meet this recommendation, DHR updated their interview and selection procedures to eliminate using the skill set evaluation criteria method to identify the interview pool but used as a tool to identify the desired education, skill set, licenses(s), special working conditions, and ability to perform the essential job duties. DHR provided "Conducting an Effective Job Interview" (CEJI) training, a mandatory course for employees and non-employees serving on interview panels. This training provided an overview of the interview and selection process in filling a county position training included a: • Review of class specification • Review of position description • Required knowledge, skills, and abilities • Development of skill set and criteria • Roles and responsibilities of interview chair/panelist • Asking standard questions and clarifying questions • Interview questions with guidelines for panelists • Protected categories under federal and state laws • Lawful/unlawful employment inquires • Recommendation(s) for selection 11 Status of Recommendations