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J. RICHARDS: There is, absolutely. We’ve actually done some training for the DLNR.
<br />You see, one of the things we’ve done, tours and all on the Ranch for quite a while, big part of
<br />ATV’s is the, well, land management, and that’s -. It’s real important to remember the focus of
<br />these tools, is what they are, is for land management purposes. The recreational aspect is really
<br />secondly. It’s a great way to get out and see things, but you do have to, of course, manage the
<br />environment. We do a great deal of management on the Ranch, ensuring that we don’t tear up
<br />any ground, overexpose soils. So the short answer is yes. And there’re different levels that we
<br />can do, but teaching people to respect the ground -. And it’s also part of the ASI course; it’s a
<br />portion of what’s called Tread Lightly and it has to do with avoiding damage.
<br />WOODWARD: Thank you. Yes, Commissioner Housel.
<br />HOUSEL: Thank you. On a typical business day -. Is this business open seven days
<br />a week?
<br />J. RICHARDS: We are on site seven days a week because a lot of the structures around
<br />are actually houses; that’s our employee housing. It’s not open seven days a week. Normally
<br />speaking, our business hours are 6:30 to 3:00, Monday through Friday, and then on Saturdays by
<br />appointment. One of the big parts of Kahua, too, is also taking care of the families on the Ranch,
<br />which has to do with limiting the hours; we are not here to see if we can run a, you know, 24-
<br />hour a day Wal-Mart. This is to make it available for people, but that needs to conform to our
<br />schedule as well a little bit.
<br />HOUSEL: How much, typically, how much vehicle traffic does this business generate
<br />daily?
<br />J. RICHARDS: This portion of the business would be one or two vehicles; I mean, it’s, we
<br />are not, you don’t have a through-foot, it’s not a lot of parking, it’s not what’s built around. A
<br />lot of it, frankly, we do over the phone and we wind up delivering the machine. And they, some
<br />of, I have, by 20 percent of the customers we service never even come to the Ranch. We take the
<br />machine to them, then we teach them how to, you know, safely ride it, show them the basics on it
<br />and then also what they need to do to maintain it.
<br />HOUSEL: Thank you very much.
<br />J. RICHARDS: If I may, too, one of the important aspects of this, when you deliver a
<br />machine, one of the -. When it comes to safety, there’re two elements: One is the safety of the
<br />operator; the second one, though, is the safety of the machine. Teaching people what to look for,
<br />how to identify problems that are coming up with the machine – it’s a big deal. It takes us at
<br />minimum 30 to 45 minutes to deliver a machine, because I show them all the checkpoints, what
<br />to watch out for, critical adjustment, and also those things where you really need to bring it back
<br />to the dealer, and let us help you out because if the machine does become unpredictable, frankly
<br />your skill-set, it diminishes your ability to stay safe.
<br />WOODWARD: Very good. Sir, did you want to add anything or not?
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