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Some examples include: <br /> • Acquire and train employee(s) to conduct the activities: <br /> o Federal Debt Collection Practices Act (FDCPA) <br /> o Telephone Consumer Protection Act (TCPA) <br /> o State and local law as relevant <br /> o Others as required <br /> • Establish goals and performance measures to track success <br /> • Establish production goals to justify long-term staffing needs. Monitor and conduct <br /> marginal product of labor analysis when RPT believes staffing should increase <br /> <br /> Marginal Product of Labor Analysis <br />Table on Marginal Product of Labor Analysis <br /> <br />Line Graph. <br />Total Output. Total Input. <br /> <br />Productive Phase: At the start every unit of input leads to the productive gains. <br /> <br />Point of Diminishing Returns. <br /> <br />Diminishing Returns: Upon hitting the point of diminishing returns, every additional input will give you a slower gain in output. <br /> <br />Point of Maximum Output. <br /> <br />Negative Returns: If you reach this phase, every additional input will give you negative returns. <br /> <br />Formula. <br />Marginal Product of Labor = Change in Production Output divided by Change in Input Labor. <br /> <br />Marginal Product of Labor = Y divided by L. <br /> <br />Marginal Product of Labor = (Y1 subtract Y2) divided by (L1 subtract L2). <br /> <br /> <br />Figure 4,Table 7,compiled courtesy OCA. <br /> <br /> • Tailor arrangements to taxpayers of various income brackets <br /> • Implement systems to capture, monitor, and maintain payment arrangements <br /> • Incorporate promissory notes into payment arrangements that allow RPT the flexibility to <br /> take judgment in the event of taxpayer default <br /> <br /> <br /> 30 Page <br />