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2022 Report of the Cost of Government Commission
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2022 Report of the Cost of Government Commission
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10/28/2022 3:14:55 PM
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PERMITTING / CONSTRUCTION <br />RECOMMENDATIONS: <br />Review interpretation/modification of building codes to potentially allow provisional <br />permitting for pre -approved, licensed A/E, electrical, and plumbing firms and <br />contractors. <br />2. Continue permit reviews without pause or delay while waiting for discrepancies to be <br />corrected by applicants. <br />Consider separating out permits into different scopes to expedite approvals. <br />4. Update non-residential checklist to reflect the requirements for intake. <br />Develop permitting fees appropriate to the scale of building or permitting requested. <br />6. Consider developing a fee structure for low-income applicants. <br />7. Minimize unpermitted structures by reviewing /modifying current policies. <br />8. Develop measures for evaluation of the status of the permitting process that are <br />reviewed weekly to ensure compliance with timelines. <br />9. Consider implementing the following alterations to the County's Electronic <br />Processing and Information Center (EPIC) system: <br />a. Install EPIC kiosks that are more accessible to the public <br />b. Develop a queue for submissions <br />c. Consider the ability for contractors to have oversight of the permit process <br />d. Develop immediate notification to submitters when an error has been found <br />e. Develop a submission system for complaints <br />10. Review county code of recurring deficiencies to see alterations to the code that should <br />be made or if better training and review resources should be provided to the public <br />The Building Division Permitted Interaction Group (PIG) was enacted to determine areas <br />across departments that could streamline processes and procedures to provide effective and <br />efficient service. More specifically, the Commissioners in this PIG wanted to determine current <br />staffing issues, the efficiency of the current evaluation process, and the appropriateness and short <br />comings of the EPIC system. The Commissioners in this PIG began by sending a letter <br />(Appendix A) to the Department of Public Works (DPW) requesting feedback on identified <br />2022 Cost of Govemment Commission —County of Hawai'i - Final Report <br />
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