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Merit Appeals Board <br />October 27, 2022 <br />MR. LEOPOLDINO: And they're a great resource because they have access to a huge <br />population looking for work. Thank you. <br />CHR. CABANAS: Are there questions? Mel, do you have any questions or comments for <br />Waylen? <br />MR. VENTURA: No. Just that I appreciate these struggles with recruitment. We go through <br />the same thing here. And I have the same kind of discussions here with my board. <br />In the last 18 months nothing really moved the needle for us until we started paying bonuses. So, <br />we pay both a referral bonus and a recruitment bonus. So the employee that refers the qualified <br />applicant will get a bonus and then the actual applicant will get a bonus also. And that seems to <br />have moved the needle a little bit, as well as increasing the starting pay. Yeah, like you alluded <br />to earlier, what they want is pay. So, we had to do that. <br />And also that Kona Village here is going to open up in a few months and we're all competing for <br />the same employees. So, that's going to make things even more challenging in West Hawaii. <br />And when that resort opens up because I heard that the number that they're looking for is in the <br />hundreds. So, more—yeah—so, potentially, more challenges to come. <br />But, again, I appreciate the work you're doing and it's not easy. <br />MR. LEOPOLDINO: Thank you, Mel. I do want to say that Kona has been especially hard for <br />our departments to fill, especially in our finance department with our vehicle registration and <br />licensing. It's very hard to compete with hotels. <br />So, I do feel your pain over on the Kona side with competing to try and get—it's just an added <br />layer, right, on the Kona side to try and get people in the door. But it's—what I remind our <br />department heads, it's not just the County—everywhere you go you'll see stores, restaurants <br />cutting down their hours—and I'll ask why. It's because of staffing They just can't keep staff. <br />So, I'm hoping to get through this. <br />CHR. CABANAS: So, where is everyone going? Are they unemployed? Are they used to <br />working from home because of the pandemic? <br />MR. LEOPOLDINO: It's all of those things. People are trying to start their own business <br />businesses. Instagramif you go on Instagram you'll see all these people having pop-ups— <br />they're selling anything, right, on Instagram. <br />So, I think COVID really changed the workplace in a sense that it really made people realize—or <br />re -prioritize, right, what's important to them. And so, we probably lost a lot there. <br />I also heard that a lot of people are moving out-of-state. It's just too expensive to live here for <br />what people get paid and the cost of the goods—in the marketplace it's very tough. I mean, I <br />Page 18 <br />