Laserfiche WebLink
About Us <br /> <br />Mission <br /> <br />It is our mission to serve the Council and citizens of Hawaii County by promoting accountability, <br />fiscal integrity, and openness in local government. Through performance and/or financial audits <br />of County agencies and programs, the Office of the County Auditor examines the use of public <br />funds, evaluates operations and activities, and provides findings and recommendations to elected <br />officials and citizens in an objective manner. Our work is intended to assist County government in <br />its management of public resources, delivery of public services, and stewardship of public trust. <br /> <br />Audit Authority <br /> <br />Hawaii County Charter §3-18 establishes an independent audit function within the Legislative <br />branch through the Office of the County Auditor. <br /> <br />Purpose <br /> <br />This engagement aims to evaluate the efficiency and effectiveness of internal controls over the <br />help desk and help desk work orders and compare the Department of Information Technology's <br />help desk and user support environment to best practices. <br /> <br />Performance Audit Definition <br /> <br />Performance audits provide objective analysis, findings, and conclusions to assist management <br />and those charged with governance and oversight with, among other things, improving program <br />performance and operations, reducing costs, facilitating decision-making by parties responsible <br />for overseeing or initiating corrective action, and contributing to public accountability. <br /> <br />Our objective in performance auditing is to improve public services provided by county <br />government. We do this by recommending specific actions that will address the issues we raised <br />and by providing valuable information to the public, the administration, program leadership, the <br />county council, and the mayor. <br /> <br />About Us 5 <br />