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about 20 people present. And because of the number of people it generated a violation <br />notice that said “Looks like you’re having large gatherings, stop doing that,” sort of <br />thing; and they then denied that, and that was pretty much the end of that. <br />When this application came in, we looked at that violation notice and also at the way the <br />business was advertised as a full service home and felt that they were not in compliance <br />with the original understanding, that they would not have viewings. <br />When it went to the Kailua Village Design Commission, my staff reported to me that they <br />seemed pretty credible that they were not having viewing. So I asked, we have a new <br />inspector in Kona so I asked her to do a follow-up, and she did contact all of the <br />neighboring businesses. And they all reported that they’ve never seen anything that <br />looked like funeral services, wake services being conducted there, that they’d see, you <br />know, people going, cars occasionally going in-and-out, people going in-and-out, but not <br />any kind of a large gathering like you might have at, if you people here, you know, are <br />familiar with, say Dodo Mortuary and other kinds of funeral homes that do have these <br />wake services. <br />So that, and then we also checked published obituaries. Because, typically, when you <br />have public services, it’ll say on it, you know, services to be held at Borthwick Mortuary, <br />7 p.m., you know, 7 p.m. to 9 p.m., Tuesday night; and we didn’t find any evidence of <br />that sort of thing. So that being said we have to withdraw any claim that the way they’re <br />operating is in violation of their understanding on the parking requirements. <br />WATANABE:Thank you. I guess you wanted to make some testimony; and if <br />you do, I need to have you state your name and address for the record, please. <br />P. BRUMBAUGH: My name is Penny Brumbaugh. My address is 76-6278 Kokoolua <br />Place, Kailua-Kona. I am one of the owners of A Hui Hou Funeral Home. And when the <br />issue of the parking came up, the one thing that we just kept reiterating is that we are full <br />service facility. We are full service in reference to full services to our families. We do <br />everything that they need us to do, to whatever extent that might be, all the way down to <br />getting a gallon of milk if that’s what they need to help them get through this. We go to <br />their homes, we take care of their services if it’s, I mean, if it’s more convenient for them, <br />for us to come to their home to take care of the arrangements, that’s what we do, or they <br />may come into the funeral home. And a lot of times we go to their homes ‘cause they’re <br />more comfortable there. But we receive the body into our funeral home, we bathe, we <br />prep, we embalm, we take care of everything, casketing, if we’re sending off island, send <br />them off-island from there. Everything is done in that building with the exception of <br />cremation. We have an area inside the building, and the whole public can even see it, <br />that we could put the retort, that we could do the cremation there too; and that would <br />make us fully independent from our competitors. At this time, we’re not. We’re totally <br />upon the discretion and the willingness of our competitors to work with us; and it’s not a <br />very easy situation for us that way. And we want the opportunity to do everything for a <br />family, to have total control of what goes on with the remains of a loved one, and this <br />would give us that opportunity to do it. <br />EXHIBIT D <br />13 <br /> <br />