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licenses, cremating the right body, refrigeration and all that; and I’m sure Hawai`i has those same standards. The fourth thing that California has is licensed crematory operators. In the State of California, they don’t just let anybody operate a crematory. You have to be licensed, you have to know what you’re doing, you have to know how to cremate, and you have to be licensed from the State, which that State requires that that license be renewed every year. And, so, there are all kinds of different governing licenses that you have to go and follow through in order to have these things to run. SALAVEA:I’m glad to hear that not anyone can run a crematory. RAGGETT:Yeah, exactly, ‘cause if you don’t run it right, you could run into problems. SALAVEA:So, getting back to a statement that you made, so after the crematory is installed, it’s running, then the Air Quality, they come and check it to see if it’s meeting -? RAGGETT:Oh, yeah, exactly. Exactly, they come out and they see that the crematory is installed, they make sure it’s installed correctly and that there are no emissions and all that. Because if a crematory is not tuned up and adjusted right, just like a car, it will emit emissions. It won’t be black smoke and ash coming out the retort but it will, you know, won’t run efficient, it’ll burn excess gas, it won’t run where it’ll cremate the body within a reasonable amount of time. It just doesn’t run right. So part of that is the Air Quality is to make sure that everything is perfect coming out of the stack, there is no emissions, there’s just hot flume coming out; and they make sure of that. And then they check it twice to once a year to make sure; and then every year the applicants are required to pay a fee for that permit every single year that that crematory is in operation. SALAVEA:And, in your experience, have any crematories been, had to be shut down and discontinued because of air quality problems? RAGGETT:No. The only time crematories have been shut down is from human error or human foul play, cremating multiple bodies, cremating the wrong bodies, cremating obese cases and then having an upset cremation. There are different variations that have happened throughout the United States. You know, you guys probably heard about the scenario in Georgia where the person, the crematory was broken and they didn’t have the money to fix it so they just decided to place the bodies in the lake, and in coolers, and everywhere else instead of cremating them. So those are why crematories get shut down, typically not from Air Quality or from the State. It’s always from foul play. SALAVEA:Thank you. WATANABE:Any other questions? Mr. Carroll? EXHIBIT D 9