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November 18, 2022 <br /> Board of Directors <br /> Colony One AOAO <br /> Pacifica Realty Management Inc. <br /> 75-1029 Henry St., Suite 202 <br /> Kailua Kona, Hi. 96740 <br /> Punaluu Water Sanitation <br /> 4101 Dublin Blvd., Ste F238 <br /> Dublin, Ca. 94568 <br /> Aloha! <br /> On October 17, 2022 the Colony One Board of Directors decided that a written request for <br /> information should be made of the management of Punalu'u Water Sanitation LLC (PWS). The <br /> Board has significant concerns regarding numerous aspects of the potable water supply system <br /> and wastewater system which provide service to Colony One by PWS, and is asking for a <br /> detailed response within 30 days. We have a duty to our Owners to ensure PWS is following <br /> through on their obligation to provide safe drinking water service and wastewater treatment <br /> services to Colony One. Without either service, all Owners at Colony One will be directly <br /> impacted and a prolonged service interruption could be catastrophic. <br /> The Board of Colony One appreciates that you have allowed one of our Board members to have <br /> direct contact with your Operators. This has helped the Board to be informed about day to day <br /> operations and maintenance. However, we have concerns that are better addressed by PWS <br /> management. We request specific answers, along with a timeline of any proposed action. <br /> PWS made certain assertions and claims to the Public Utilities Commission (PUC) in their <br /> application and follow up documentation to acquire the water systems (drinking and <br /> wastewater). One of those assertions was that PWS has the capacity to safely manage, <br /> operate, and maintain both systems in accordance with all laws and regulations governing <br /> public drinking water systems and wastewater systems. <br /> Specific questions are as follows: <br /> 1. Has PWS developed a comprehensive Emergency Response Plan (ERP)? Such a plan <br /> should include scenarios for power outage, natural disasters, and man made disasters as well <br /> as include contact lists of County, State, and Federal agencies and specific contact persons at <br />