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Merit Appeals Board August 26, 2025 <br /> <br /> <br /> <br />B. MAB Monthly Divisional Activity Report: August 2025 (Administrative Services <br />Division, Classification & Pay Division, Equal Opportunity/ADA Division, Health & <br />Safety Division, Labor Relations Division, Personnel & Organizational Development <br />Division, Recruitment & Examination Division, Workers’ Compensation Division <br /> <br />CHR. CABANAS: So, Sommer, we have you down for—next, for the MAB Monthly Divisional <br />Activity Report for the month of August 2025. Board members, have you had the opportunity to <br />review her report? Any questions that you have for Sommer? Suzi? <br /> <br />Would you like to highlight anything in particular? <br /> <br />MS. TOKIHIIRO: So, just a few notes. Our Admin. Services Division—they were actually <br />supposed to attend the meeting with me today as well, but we’ve begun our testing for our new <br />CoHnect system, and so now we’ve spent months and months developing this software. <br /> <br />And so, now, in the testing phase we’re going through with the Developer—and we’re testing a <br />variety of different scenarios to see how the systems performs and see if there’s issues. So, <br />basically, we came up with over 300 different scenarios to test, and the testing has been assigned <br />to a variety of different people at different levels. So, some of it is HR Reps. in our departments <br />that would be entering information into the system; some of it is our staff—that includes Admin. <br />Services as well as our Classification and Pay Division; and then we’re all on a Teams meeting <br />with the web Developer and going through the system together, looking at the different fields, <br />looking at the processing—if there’s errors, seeing if there’s any inconsistencies in the <br />information—and so, really, a time-consuming process. <br /> <br />And it is on a schedule that demands that they’re online from 8:30 a.m. to 3:30 in the afternoon. <br />And I attend as much of the testing as I can because I’m part of an extended steering committee <br />with the software developer to say, “Hey, if there’s an issue”—unfortunately, we’ve had some <br />issues come up in the testing. And so, I’m working with the developer at a different level to say, <br />“This isn’t going to work. We need to find a fix for this”—or “This was not our expectation, we <br />need to correct this”—and just to collaborate with them. <br /> <br />So, the testing is a really important component before our go-live in January 2026. So, as much <br />as it can be a little frustrating to find that there’s areas that need to be improved upon, I keep <br />telling my staff I’d much rather find those now because we have the ability to correct it before <br />go-live. <br /> <br />So, Admin. Services has been working really hard on that, as well as our Classification and Pay <br />Division—did you have a question, Suzi? <br /> <br />MS. BOND: Yeah, I do. What about the people that are not really tech. savvy— <br /> <br />MS. TOKIHIRO: So, the County— <br /> <br />MS. BOND: —like, seriously? <br />Page 21 <br /> <br /> <br />