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Merit Appeals Board May 12, 2026 <br /> <br /> <br /> <br />kickback or some concerns from employees about that—not getting correct pay—and <br />so, can you comment on that? Why didn’t she put it in the report? <br /> <br />MS. TOKIHIRO: I think she probably didn’t put it in the report because it’s something <br />that they just do all day, every day—and so, it’s become just so routine. But, yes, the— <br />we are continuing to work on the CoHnect system daily. And the CoHnect system <br />covers a variety of different aspects. <br /> <br />So, there’s our module, which is the information in the system that includes your <br />personnel information, the position that you’re in, et cetera; but then there’s the payroll <br />component, which would address any irregularities in pay; and then our Finance <br />module—so all of our expenses, and how we pay bills, and purchase orders, and <br />budgeting. And so, everything appears to kind of crossover and there is a lot more <br />crossover in CoHnect then there was in the former system. <br /> <br />So, really, addressing problems becomes kind of like peeling back the layers of an <br />onion to figure out where that source is. Is it in the payroll module or is it something that <br />is to be addressed by payroll; or is there something in the HR module that’s affecting it. <br />And so, we have—continue to have daily meetings with the Implementor of our system <br />and weekly meetings with different support providers, as we continue to try and iron out <br />some of the bugs and work on getting the reports out that we need. <br /> <br />CHR. CABANAS: I guess what I hear from employees is that they can’t see—how can I <br />explain it. They cannot see the track on—they can’t—when they’re looking at it, they <br />can’t see the track for what they’re getting paid for. It’s not transparent. It’s not clear to <br />them as a—just reading whatever—I don’t know what the paystub looks like, but it’s not <br />clear to them. <br /> <br />MS. TOKIHIRO: It is very different as far as the way that the system reports the <br />information and because we do timecards now on a weekly basis and depending on <br />when the timecard is approved—there are some differences in the way that, say, <br />overtime gets processed or the leave gets processed. It differs compared to how it was <br />done before. <br /> <br />So, I have heard that feedback as well that the tracking is a little bit more difficult on the <br />part of the employees because it’s two parts—it’s, one, the employee puts in their <br />timecard but it’s when their supervisor approves it—and then, what the payroll deadline <br />was. And so, it can be confusing. <br /> <br />CHR. CABANAS: So, it sounds like—this might be more for payroll than HR—but it <br />sounds like they can’t decipher or match up the hours worked with the pay. That’s what <br />it sounds like. And I don’t know, I’ve never seen it, so I can’t comment on that—but they <br />can’t understand it. They don’t know if they’re getting paid correctly—that’s the bottom <br />line. <br /> <br />Page 12 <br /> <br /> <br />