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Merit Appeals Board May 12, 2026 <br /> <br /> <br /> <br />MS. TOKIHIRO: So, sometimes—yeah. <br /> <br />CHR. CABANAS: There’s overtime or whatever— <br /> <br />MS. TOKIHIRO: Yeah. <br /> <br />CHR. CABANAS: Or TA or whatever it is. So, yeah, I just wanted to bring that up but— <br />okay, very good. <br /> <br />MS. TOKIHIRO: And I can have her differentiate the CoHnect things that we’re working <br />on, on the HCM side because we do still have regular meetings to address different <br />issues that are coming up and different challenges that we have, so it wouldn’t be this <br />payroll issue—but working with IT to get support addressing user roles, maintaining <br />security. <br /> <br />And then, as I mentioned with the patches and the updates that come out periodically— <br />there’s a lot of testing that goes into seeing which modules are going to be impacted. I <br />know this update that is supposed to come out this weekend, it would affect our Work <br />Comp. Division as well as our Personnel and Organizational Development Division <br />because they handle all their training through the online training catalog through this <br />system as well. <br /> <br />Our Work Comp. Division, all of the invoices that are paid for our workers’ <br />compensation claims are documented in our claims software and then have to get <br />exported into the system. And then, there’s an issue that has to do with notifications <br />that’s impacting our Admin. Services Division, to the point where we’re evaluating if <br />we’re going to take the new update or not because we need to iron out some of those <br />impacts before we just put in the update, which may potentially break some of these <br />notification systems and workflow processes that we have. So, regularly working with <br />IT and our support network for the software to address issues. <br /> <br />CHR. CABANAS: Now, what happens if there is an error that’s discovered and then <br />payroll has to go back retro. and make the corrections. So, now the employee is or may <br />get a greater sum and then the impact to that employee is the taxes that are deducted <br />in a greater amount. <br /> <br />MS. TOKIHIRO: It potentially—I couldn’t answer that just because that’s more of a <br />payroll—that’s a payroll question— <br /> <br />CHR. CABANAS: Yeah. <br /> <br />MS. TOKIHIRO: I couldn’t—but I could, generally—in a general sense, right—retro pay <br />that would be for an amount that was greater than the salary—yes, the taxes would be <br />deducted proportionately to the amount. <br /> <br />Page 16 <br /> <br /> <br />