Procedure for Requesting Modifications to County of Hawai'i Facilities, Programs, or Services

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Procedure for Requesting Modifications to County of Hawaii Facilities, Programs, or Services April 2, 2009 Page 2 of 5 The completed form should be submitted to: ADA Coordinator Department of Human Resources 101 Pauahi Street, Suite No. 2 Hilo, Hawaii 96720 E-mail address: tspinolaca=bell(kco.hawaii.hi.us Fax: (808) 961-8617 Telephone: (808) 961-8361 WHAT HAPPENS AFTER A REQUEST IS MADE? The ADA Coordinator shall inform the department head that the request has been received and is being reviewed. The ADA Coordinator shall determine if the individual who made the request or the individual on whose behalf the request was made is a "qualified individual with a disability." If the individual is not qualified, the individual is not eligible to apply for the modification and shall be notified that no further action will be taken.3 If the individual who made the request is qualified and the request is reasonable, the ADA Coordinator shall notify the appropriate department head or designated departmental staff of the request. The ADA Coordinator shall work with the department to establish a time line for implementation of the request.4 The ADA Coordinator may also ask departmental staff members to directly contact the individual who made the request to obtain information regarding implementation of the modification. The ADA Coordinator shall notify the individual who made the request of the progress of the request and the expected date of implementation either verbally or in writing.