Procedure for Requesting Modifications to County of Hawai'i Facilities, Programs, or Services

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Procedure for Requesting Modifications to County of Hawaii Facilities, Programs, or Services April 2, 2009 Page 4 of 5 made the request may also attend the Advisory Committee meeting to discuss the requested modification with the group. A representative from the impacted department may also be present to provide information and/or to answer any questions relevant to the matter being considered. The Advisory Committee members shall consider the information provided by all parties and vote to either recommend or deny implementation of the modification. The ADA Coordinator shall consider the information offered by the relevant department and the votes of the Advisory Committee members prior to issuing a final decision. The ADA Coordinator shall inform the individual who requested the modification, the Advisory Committee members, and the head of the relevant department of the final decision. IMPLEMENTATION OF REQUESTED MODIFICATIONS If the requested modification is to be implemented, the County must implement the modification within a reasonable timeframe. A reasonable timeframe shall be determined on a case-by-case basis and shall vary depending upon the nature, extent, and cost of the request for modification. However, the relevant department is responsible to implement approved requests for modifications as soon as possible. TIME LIMITS ON REQUESTS Individuals making requests for modifications shall be as clear and specific as possible and cooperate with County staff members as necessary for a successful implementation. For example, if an individual requests the installation of handrails in the hallway of a County facility, the exact location of the handrail with precise starting and ending points shall be provided. Once a Request for Modification has been received and approved, the County shall not take any action to alter or expand that request for five years.6