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experience as a lesson and to turn disappointment into resolve. They realized in retrospect that <br /> despite their own disappointment, the community was still excited. In addition, the ideas generated <br /> validated the results gleaned at the first workshop. Approximately 71 members of the public made the <br /> effort to attend this workshop and they expected a next step. <br /> Between the May 24, 2004 workshop and the third workshop in October, the group took <br /> four months to take the steps necessary to ensure that this would not be another exercise in futility. <br /> Forming the Friends of Downtown Hilo Steering Committee <br /> Development of the steering committee is an important part of this story. Committee <br /> volunteers joined in a revolutionary way—they decided to operate in as grassroots a manner as <br /> possible, despite the organizational difficulties this caused. This seemed to be the only option if the <br /> committee wanted to remain a true voice of the community. After extensive discussions they agreed <br /> that their ideal committee structure would have a lateral structure instead of the familiar vertical <br /> hierarchy of officers. <br /> During its initial meetings the steering committee referred to their mission: "To Build a Vibrant, <br /> Safe, and Attractive Downtown Hilo Community." This mission statement begged the question of just <br /> who was building this community. The group realized that they needed a more concrete identity and <br /> purpose. How could they communicate their purpose to the public if the committee members could <br /> not articulate that to themselves? Finally, after stumbling in their attempts to define what they were <br /> trying to accomplish, the committee received the invaluable help of,Jane Testa, Director of the <br /> Department of Research and Development for the County of Hawai'i. . . . . . . . . <br /> Jane led the committee through an eye-opening strategic planning Mini Lesson Learned: <br /> session on June 14, 2004, that eventually led to a committee name— <br /> In the early formative stages, <br /> Friends of Downtown Hilo Steering Committee, a mission statement, and <br /> values and philosophy. an enormous time commit- <br /> ment will be required from <br /> The lateral nature of the Friends of Downtown Hilo Steering steering committee members. <br /> Committee (FDHSC) presented challenges; however the group decided <br /> to proceed through collaboration and consensus. At times decision- <br /> making became time-consuming and confusing, and balancing <br /> discussion and action was challenging. Electronic communications came fast and furious. <br /> Discussions that took place at two- to four-hour committee meetings sometimes continued for days via <br /> e-mail. <br /> Eventually FDHSC made some concessions to structure by defining some roles and setting <br /> meeting ground rules. Steering Committee meetings were becoming too long and complicated. <br /> Subcommittees were needed to handle dozens of details outside of meetings. Beth Dykstra <br /> accepted the Community Liaison position, and after she left the committee, Alice Moon agreed to <br /> 13 <br />