2012-06-20 Merit Appeals Board Minutes

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In administrative services, the primary goal was to audit and approve payroll transaction forms within five working days of receipt. During the period, 1,661 payroll certification forms were received of which 1,570 were reviewed and processed within five days. 1,651 furlough forms were received, and 100% of those were processed within the goal of two weeks. For recruitment and examination, the goal was to have the list back to departments within two months of the request for recruitments that required written exams. Three out of four recruitments of those requests were conducted from July 1, 2011 to March 31 of this year. Three out of four were returned to the departments within two months. However, two out of two were conducted during January to March, which is 100% of the goal. For large recruitments, the goal is to complete within three months of the request. Of such recruitments, four of those were completed within three months. Three out of three were conducted during the period January 1 to March 31. Mr. Takahashi is highlighting these areas because the department received its new NeoGov online recruiting system and went live on July 1. It required a lot of training and familiarization. That was the time they also started their reorganization to have more staff work in cross areas. The two primary areas right now that the generalists are working on are transactions and recruitment, where previously they had a staff of transactions work primarily on transactions, and recruitment staff work only on recruitment. They created a pool of generalists to work through all functional areas in the department, but because of vacancies that occurred, the new system and training of new employees, they were not able to meet 100% of the goals that they had set out. However, from January they were able to meet those goals as the employees are now better trained and the system has been running for nine months now, with the employees and the departments now familiar with the new system. Therefore, Mr. Takahashi believes they’ve progressed to where they’re now back to being able to meet their goals 100% of the time. For health and safety, the goal was to conduct reviews of at least 50 workers’ compensation claims per quarter and to coordinate and/or conduct safety inspections of at least six County facilities. That goal was fully met at 100%. Equal opportunity’s goal was to respond to and resolve inquiries and complaints from the public and employees regarding civil rights laws within 14 days from the date received unless there was extensive research or investigation 3