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MR. HENRICKS: But you had to make a decision, though, didn't you? <br /> <br />MR. COMMAND: I don't believe that had to make a decision except to tell him that the <br />policies of the Mass Transit Agency are-- <br /> <br />MR. HENRICKS: - -You had to answer his inquiry, though. <br /> <br />MR. COMMAND: Yes, just over the phone. I don't think we make it a policy to put <br />everything in writing whenever someone calls and asks for some sort of information or <br />clarification. <br /> <br />MR. BALSIS: One of the issues that I see that Mr. Warren has, and he just mentioned it, <br />in not accepting apologies, because it has to do with a culture. However, the petition is <br />not going in to any cultural aspect within the County of Hawai `i. We need to be specific <br />to this situation. And so I would go back to-- <br /> <br />MR. HENRICKS: - -Well, let me ask Mr.-- <br /> <br />MR. WARREN: Warren? <br /> <br />MR. HENRICKS: Mr. Warren-- <br /> <br />MR. WARREN: Yes, sir. <br /> <br />MR. HENRICKS: Mr. Warren, Jerome Warren. Okay, let me ask Mr. Warren is it your <br />feeling that you do not accept his answers? Is that what it is about? <br /> <br />MR. WARREN: It's not just the he referred I'm a military man, military mind Union <br />man, union mind. We go up the chain of command But and I had spoken to all the <br />people he mentioned, and then he is the top of the chain of command. So when he refers <br />me back down, and then when I get recycled by those other bureaucrats, then that is <br />psychological warfare. And it's unfair treatment. <br /> <br />MR. COMMAND: Can I respond to that? <br /> <br />MR. BALSIS: Yes. <br /> <br />MR. COMMAND: The Mayor's Office supports the decisions and policies of the various <br />departments. <br /> <br />MR. HISASHIMA: Can I ask a question? Mr. Warren said you folks both are good <br />friends. Did any of the friendship part affect the decision- making? And he says he's a <br />good friend. Anyone can respond to that? Is the friendship part of this complaint? <br /> <br />MR. WARREN: Yes, sir, because I trust Bobby. And he has helped me in the past, and I <br />really trust this man. He has integrity. And so that is perhaps why I kept returning to <br />him with after following his suggestions, and I would return to him, both on the phone <br /> <br />