2014-04-17 Cost of Government Commission Agenda

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5. DISCUSSION ON RESPONSES RECEIVED FROM DEPARTMENTS, EMPLOYEES AND BOARDS AND COMMISSIONS a. Managing Director Wally Lau to elaborate on responses regarding previous recommendations and provide overview of current County projects and County structure. b. FINANCE; PUBLIC WORKS: For Motor Vehicle Registration, Driver Licensing Division and Building Division, have a number available to the public and require that a live person answer the telephone and require same day return calls during work hours. Announce this change with a public service announcement over the radio. c. ALL: Institute a four -day work week with 10 hour days. Require offices to stagger employee times. d. ALL: Establish a workforce Hele -on bus route for County employees in West Hawaii. Have back -up buses and mechanics in West Hawai'i to avoid delays if a bus breaks down. Rather than having park & ride facilities, establish more pick -up sites and use smaller buses. e. ALL: Analyze County vehicle take -home policy. f. POLICE: Charge alarm companies for repeat false alarms and charge phone company for repeat false dropped 911 calls. g. POLICE: Do not require police reports for minor traffic accidents; i.e. fender bender in parking lot. Citizens should be required to exchange info and report to insurance. h. POLICE: Make computer system more efficient; built in checklists, auto print Riverside affidavit and ADLRO for example. Faster processing for DUI and arrests. i. POLICE: Create fix it tickets or warning citations for traffic offences. j. AGING: Explore possibility of raising prices of elderly division classes. k. AGING: Reduction of printing costs. I. PARKS: Streamline hiring practices of contract workers. m. PARKS: Permit process to utilize County facility.