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<br /> <br />Ms. Kierkiewicz: So what, what other apps are you looking into, I know you <br />mentioned that Hawaiian Tel has some things that the County is not ready at this point, <br />I’m just curious, what are the possibilities? <br /> <br />Mr. Jacobs: Some of the possibilities and there’s one that could implement I said <br />we shouldn’t implement it until we’re ready because it kind of back fired on Honolulu, is <br />a pothole app and so you take a picture of the pothole and does a geo satellite images <br />so they know lat/long where it is and sends an email off to the people that repair the <br />pothole. But if you don’t have the staff to go out there and quickly repair the pothole, <br />and you see it on their comments: “ I reported this three weeks ago”, you know so you <br />can be a victim of your own success in that. So there, I mean but that’s the kind of app <br />we’re looking at I’d also like to see one for camping permits. If I’m a vacationer and I <br />want to stay at Kaloli park or whatever it is up there, why can’t I just get the permit <br />online then show the receipt to the person at the gate when I go in? I mean these are <br />the kinds of things that we would could we could start to leverage over time. There’s a <br />lot of back end infrastructure we need to put in place for that, but the technology’s <br />certainly doable, it exists. So it’s a matter of you know having, asking people questions <br />what would make your job easier when you’re working with the public and then ideas <br />will start coming out and then we can say we’ll we can do that right now, but we can’t do <br />that right now and kind of you know work our way forward. <br /> <br />Ms. Kierkiewicz: Interesting. Any other questions? Is there a lot of overtime in <br />your department? <br /> <br />Mr. Jacobs: No, there’s not actually. We did have a significant amount of <br />overtime as part of our migration to the new email server, which is nearly complete; but <br />typically what happened, because we have a very limited overtime budget, we try to <br />save that for emergencies. For scheduled things, if we know that I got to do a server <br />upgrade on the Finance system, we’ll try to schedule that out a week or ten days in <br />advance and ask the person to shift their hours. So instead of paying time and a half, <br />“Okay, your day ends on Friday at 2 and you’re going to come in on Saturday and use <br />half on Monday” or you know work out adjusted times to accommodate that so they’re <br />just shifting their hours when practical. <br /> <br />Ms. Kelly: Do you guys have a lot of transportation issues to go from west to <br />east or east to west? Are you using County vehicle or you’re using your own vehicle, I <br />mean what is transportation issue for servicing such a large territory? <br /> <br />Mr. Jacobs: The answer to your question is yes. We use a little bit of everything. <br />We do have, the IT department does have two vehicles that are located here in Hilo and <br />we use those because we do make trips out to remote locations like Fire Departments <br />and Police stations as necessary. Right now the folks in West Hawai‘i try to use the one <br />of the electric vehicles when they’re available, but we’re looking into the possibility of <br />maybe putting an IT vehicle over there so that many times you know the electrical is <br />already booked and they get a call and there’s a problem down in Ka‘ū, they need a <br />vehicle. Right now they’re using their personal ones, but we’d like to try to set that up <br />so that it would work a little bit better for them, but that’s something we have to figure <br />out if can afford it and put it into the budget if necessary. But we are very fortunate, we <br />have two, they’re very relatively new vehicles, we just got them two years ago to replace <br /> <br />14 <br /> <br /> <br />