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<br /> <br />particular department. Ms. Garson suggested being simple in the wording of the <br />recommendation. <br /> <br /> Ms. Maddox asked if anyone had objections to follow up with Mr. Jacobs if he <br />has other technology processes in mind in the technology plan or are working on at this <br />time. No objections. Ms. Kierkiewicz suggested reviewing Mr. Jacobs’ letter. <br /> <br />C. Develop and implement a top-ten list of County forms such as <br />camping permits or vehicle registration forms with a "how to fill out" <br />pamphlet and create kiosks in select high frequency locations such <br />as Costco to help create a type of one-stop spot to get needed <br />County forms. <br /> <br />Mr. Mitchell suggests having a kiosk at Costco, Walmart or main locations in Hilo, <br />Kona, Waimea and down south where people can access the most commonly used <br />County forms; this would save the public time and energy. Ms. Kierkiewicz suggested <br />publicizing it. Mr. Mitchell said not everyone has access to computers. Ms. Kierkiewicz <br />asked what the process would be for the County to put a kiosk in a private business. <br />Ms. Garson asked if Mr. Mitchell is suggesting physical forms. Ms. Maddox stated it <br />would be a machine where people would have access to County forms and be able to <br />fill them out. Ms. Kelly stated the public libraries have computers for the public to use at <br />no charge. Mr. Mitchell stated not everyone goes to the library and having a kiosk <br />located at Costco or Walmart will be convenient and cost effective for the public. <br /> <br /> Ms. Kierkiewicz asked what a vehicle registration form looks. Ms. Kelly said <br />when you get a safety check, pictures are taken of your vehicle and there is no paper <br />work given to you because the information is uploaded to the County vehicle registration <br />& licensing department. Ms. Kierkiewicz stated vehicle registration forms can be <br />accessed via the internet. Mr. Mitchell stated there are other forms that the public <br />needs access too. He also said the whole concept is to relieve staffing because they <br />are over worked and under staffed. This is a suggestion that serves the community, <br />especially the poor and the needy, people who don’t have access to computers and in <br />addition it will show the County is making an effort to meet their needs. Ms. Kelly asked <br />if this would be a pilot project with the kiosk where people will have access to the top <br />ten forms. Mr. Mitchell said he is looking to develop and possible implement the idea. <br />He feels this meets the needs of the people and is cost effective. Ms. Kierkiewicz <br />stated this is not a recommendation she would support because she can’t see spending <br />thousands of dollars for a kiosk that has ten forms, unless more concrete examples are <br />given, which can be accessed on the County website. She suggested promoting the <br />fact that the County is migrating towards being able to get forms online. Mr. Mitchell <br />agreed and suggested there be a poster to direct people to the website. <br /> <br />Ms. Kierkiewicz asked what the legality would be in putting up signs. Ms. Garson <br />said the County can’t just put up signs, but if we are allowed then we could. Ms. Kelly <br />agrees with Ms. Kierkiewicz that a lot of the forms are accessible via the internet, but <br />also understands Mr. Mitchell’s concern that people don’t have online access or how to <br />access it. Mr. Mitchell stated he feels that downloading and submitting forms online is <br />unneeded work; he would prefer having a hard copy, filling it out and sending it in. Ms. <br />Kelly asked in percentage wise, how many people need hard copies. Mr. Mitchell said <br /> <br />10 <br /> <br /> <br />