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What Types of Trips can be taken on Hele On Kako'o? Hele- On Kako'o can be used for the majority of your transportation needs. This includes: • Work • School • Medical appointments • Recreation • Shopping Hele On Kako'o Fares The standard fare is $4 per passenger for each one-way trip within the intra -Hilo and Intra -Kona fixed route service areas and their respective surrounding one -mile corridors. The $4.00 fare amount is for a ONE-WAY ride. Individuals booking a round trip will be charged $4.00 each way. If multiple stops are scheduled throughout the day, a $4.00 fare for each pickup and destination point will be charged. Other travelers If traveling with Personal Care Attendant (PCA), the PCA is subject to the terms of PCA ridership and shall embark and disembark at the same stops with the paratransit rider. The PCA shall not be charged a fare while' acting in the capacity as an attendant to the eligible rider. At least one companion (non -PCA) may ride with any eligible paratransit rider as long as space is available. A companion who is not registered as the PCA shall be charged the standard fare. Certification Process The in-person assessment process will normally take about 1 1/2 hours. The certification process consists of a completed application, a brief phone interview, and an eligibility assessment. If you are required to complete an in-person functional assessment and use a mobility device, please bring the device to your appointment. You may be asked to perform physical and cognitive tasks normally associated with independently riding our fixed route bus. Preparing for your In-person assessment You will need to bring the following with you to your scheduled appointment: • A valid, government -issued photo ID (e.g., driver's license, passport, state ID); • A completed Hele On Kako'o paratransit application; • Any mobility or assistive devices you require while traveling. In addition, you may also want to bring any of the following documentation about your disability: • statement from a disability service provider about your need for paratransit service, • statement from a medical professional about your need for paratransit service, • journal showing the impact of travel on your disability, health, energy stamina, etc., • listing of access barriers that prevent you from traveling to/from the bus stop (e.g. no curb cuts, no sidewalks, an extremely busy intersection, no pedestrian signals, or hilly terrain) Your photo will also be taken at this time. HOK transportation service may be made available to and from the functional assessment upon request. Rev 5/2016