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AGUINALDO: I have another question. So, Zen, 50 -foot buffer meaning you're gonna set back <br />the parking 50 -feet back but the front, you know, going be all clear, right? <br />KERN: They're gonna do a planting buffer. I think it's important that they do a planting buffer <br />maybe leave some natural vegetation. <br />AGUINALDO: You have to, you know, there's a requirement, County Code, yeah? <br />KERN: Yeah, so we're gonna have the commercial planting buffer. It might be even a little bit <br />more in there. <br />AGUINALDO: Yeah, it is. It is. It is in the landscaping. <br />KERN: Yeah, the landscaping element, and that's—so the concept is you'd be driving by, and it <br />won't be like, oh, big outreach center. It's that, there was a building there. And, the church still <br />has the sign there, and that will be the main focus. So, it will be, like I said, the visual impacts <br />would be mitigated. <br />CLARKSON: Have you had any long record of complaints about your outreach program as it <br />exists in the church building? <br />SHRINSKY: No, no, I mean I hear moreI hear positive more than anything, and then as far as <br />negative goes, we have close ties with those, the neighbors that are mauka of us. And, I've got <br />no complaints with them. On both sides of the property mauka of us is very similar to <br />Mrs. Nomura's property. It's got a front tenant and a back owner as well, and they both have <br />only spoken positive stuff or neutral. <br />KERN: And, I would like to add the property on the Volcano side of it, that neighbor—that <br />neighbor is right there. I mean, if they were going to complain, they're on the forefront of it, you <br />know, because they are right there. They don't have no buffer, but this would actually be nice <br />`cause the outreach side of it will now be buffered by the church. <br />CLARKSON: Any further questions? <br />YEE: Some comments. So, the County here isn't very good in that we don't have let's say a <br />human services planning division, so I offer these comments that aren't within my authority as a <br />planning director, but I think would be helpful. Whenever faced with the NIMBY question <br />about not in my back yard, I think best practices from a lot of other places I've worked at being <br />proactive with your communication to the neighbor, to the neighbors, you know, instead of <br />waiting for a complaint to come in. You know, having regular you know information, <br />newsletter, or if you know you're making a major change, to be able to call a community <br />meeting to inform folks over what's going on would be helpful. You know, trying to understand <br />the trends if there, you know, hearing the trends if there is crime or just activity, you know, <br />how's that relating to your use or not in working with the police or whatever clients that's in <br />terms of trying to understand if you're involved you know you're related to or not. <br />EXHIBIT D <br />13 <br />