RES 046 Draft 01 2020-2022 - Laserfiche WebLink

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2020, where the public was afforded an opportunity to testify on the subject. See Appendix 2 (meeting flyer). Increase of LEP Information Accessibility July, 2020 — Redistributed Emergency Messaging Booklet for use by drivers on our public transit vehicles, including paratransit, and shared—ride taxi providers, which includes translated emergency and useful phrases in 18 of the most common languages in Hawaii. Simultaneously re -issued use of language cards in 14 languages, which can be carried by an individual who has LEP and used to identify the interpretation services needed. These cards are located at the Mo'oheau Bus Terminal and the MTA Administrative office. Distributed written protocol and instruction for use of contracted interpreter services. These tools can be used as a safeguard to better ensure we are prepared to assist in providing meaningful access to information and communication to those who may have LEP. Attendance at Invitational Events Currently, Mass Transit uses its website, press releases, and memos to provide information to its riders. The Mo'oheau Bus Terminal as well as the Resort community assists the agency in distributing information. Riders are also able to access Aloha United Way 2-1-1 for agency information. From time to time, MTA meets with various groups accordingly. These groups include Disability Rights Hawaii, Community Action Network, Senior Centers, Neighborhood Communities. MTA also participates in Job Fairs, University of Hawai'i at Hilo Student Fairs, and other community fairs, The Mass Transit Agency will continue to participate in outreach events and expand its outreach efforts. To accomplish this, MTA will be proactive and initiate vigorous engagement with its diverse communities. MTA also works with the County's Immigration Office for outreach. W