RES 046 Draft 01 2020-2022 - Laserfiche WebLink

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20��= Measure: Provides adequate service frequency based on the corridor of operation and ridership demand. Vehicle headway is defined as amount of time between two vehicles traveling in the same direction on the same route. Scheduling headway across service modes and time periods is affected by the following factors, including but not limited to: ridership, route length, traffic congestion/conditions, population density, demand generators, and budget constraints. The system -wide goal is to provide service as demand warrants based on review of ridership reports, surveys and review of performance data. The vehicle headway standard is designed to ensure that passengers have equitable wait times for transit. The peak period is defined as Monday through Friday between 3:30 a.m. and 8:00 a.m. and 3:00 p.m. to 6:00 p.m. Hele-On operates on an in -frequent basis due to the size of the Island, funding availability and patronage of the particular route. See Attachment G. 3. On-time Performance Measure: Provides accessible and reliable transit services to Hawaii County To ensure reliable services, the County of Hawai'i Mass Transit Agency aims to have an 80% on-time performance for all service modes. On-time performance is defined as a bus arriving not more than five minutes late or more than 1 minute early. 4. Service Availability Measure: Distribution of routes within an agency's service area. County of Hawai'i Mass Transit Agency's goal is to provide transit service to major origins and activity centers within Hawai'i County. This goal includes providing transit within 1/2mile radius for 80% of Hawai'i County's population. 1. Distribution of Transit Amenities The transit amenities policy is designed to provide the framework for the distribution of bus stop amenities equitably throughout the system. All amenities shall comply with ADA Accessibility Guidelines. When resources allow for improvements at multiple stop locations, the County of Hawai'i Mass Transit Agency will prioritize resources based on passenger activity and transfer opportunities. MTA will also recognize the amount of observed boarding versus alighting activity when siting amenities such as shelters, benches, and lighting. In situations where the County of Hawaii Mass Transit Agency has the authority and available resources to site new amenities at multiple bus stops, amenities will be programmed for placement at those stops based on a ridership and route frequency. Amenities may include, but are not limited to, shelters, seating, trash receptacles, lighting, and transit information displays. Other considerations include transfer opportunities, and access to major activity 18