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The County of Hawaii Mass Transit Agency (MTA) is responsible for providing fixed -route and paratransit service for Hawai'i Island. in addition, MTA provides a shared ride taxi program which offers origin to destination services in the urbanized areas of Hilo. The Hele-On Bus, paratransit services, and shared ride taxi programs are operated by private firms under contract with MTA. MTA's vision is to create a high quality multi -modal transportation system that provides safe, reliable, convenient mobility choices that meet the commuting, social service, and other needs of our residents and visitors. The multi -modal system should be environmentally responsible and cost effective. Federal Funding from the Federal Transit Administration has been relied upon for many years. MTA receives Section 5311 and Section 5339 for operations and capital support. Staff of the MTA includes an Administrator, Administrative Services Assistant, Program Manager, Transportation Specialist, Transit Operations Assistant, Transit Assistant, Account Clerks (3), Garage Supervisor, Automotive Mechanic 11, and Automotive Mechanic 1 (3). INTRODUCTION As a recipient of Federal Transit Administration funds, the Title VI Program Plan is to establish guidelines to effectively monitor and ensure that the County of Hawai'i Mass Transit Agency's programs and services, are in compliance with Title VI requirements. Title VI states that "no person in the United States shall, on the grounds of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance." (42 U.S.C. Section 2000d). The County of Hawaii Mass Transit Agency will ensure that its programs, policies, and activities comply with Department of Transportation's (DOT) Title VI Regulations (49 CFR Part 21) and with Limited English Proficient (LEP) Persons requirements (70 FIR 74087, December 14, 2005). MTA is committed to creating and maintaining a public transportation system that is free of all forms of discrimination and will take all necessary actions that violates this policy or the rights and privileges of those it is designed to protect. FTA requires recipients to document compliance with DOT Title VI regulations by submitting a Title VI Program Plan once every three years. Title VI Coordinator Contact information Kasie Kailikea, Mass Transit Agency, 25 Aupuni Street, Hilo, HI 96720 Phone: 808-961-8744 Fax: 808-961-8745 Email: Kasie.Kailikea@hawaiicounly.gov