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County of Hawai'i <br />Mass Transit Agency <br />Title VI Notice <br />The Mass Transit Agency operates the Hele-On Bus, Kako'o Paratransit services, and Shared <br />Ride Taxi Program without regard to race, color, and national origin in accordance with Title VI of <br />the Civil Rights Act of 1964. Any person who believes that she or he has been aggrieved by an <br />unlawful discriminatory practice under Title VI must file a complaint within 180 days of the alleged <br />occurrence to any of the following: <br />County of Hawai'i - Mass Transit Agency <br />25 Aupuni Street (mailing Address) <br />2299 Ho'olaulima Road (Physical Address) <br />Hilo, Hawai'i 96720 <br />Phone No. (808) 961-8343 <br />Email: heleonbus@hawaiicounty.gov <br />In addition to the Title VI complaint process at MTA, a complainant may also file a Title VI <br />complaint with an external entity, such as: <br />County of Hawai'i — Department of Human Resources <br />Attention: EEO Off icer/ADA Coordinator <br />25 Aupuni Street <br />Hilo, Hawai'i 96720 <br />Phone No. (808) 961-8361 <br />Hawai'i State Department of Transportation <br />Office of Civil Rights <br />200 Rodgers Boulevard <br />Honolulu, Hawai'i 96819 <br />Phone No. (808) 831-7924 <br />Email: HDOT-TITbEVI@hawaii.gov <br />Federal Transit Administration <br />Office of Civil Rights <br />Attention: Complaint Team <br />East Building, 5th Floor — TCR <br />1200 New Jersey Avenue, SE <br />Washington, DC 20590 <br />Phone No. (888)- 446-4511 <br />If more information is needed in another language, please contact (808) 961-8343 <br />