RES 047 Draft 01 2020-2022 - Laserfiche WebLink

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d) Describe how the recipient monitors, evaluates and updates the language access plan; and e) Describe how the recipient trains employees to provide timely and reasonable language assistance to LEP populations. FTA will solely determine, at the time the recipient submits its Title VI Program or subsequent to a complaint investigation or compliance review, whether a recipient's plan is sufficient to ensure meaningful access and thus ensure the recipient is not engaging in discrimination on the basis of national origin. Translation of Vital Documents After completing the Four Factor Analysis, a recipient may determine that an effective LEP plan for its community includes the translation of vital documents into the language of each frequently encountered LEP group eligible to be served and/or likely to be affected by the recipient's programs and services. Vital written documents include, but are not limited to: 1) consent and complaint forms; 2) intake and application forms with the potential for important consequences; 3) written notices of rights; 4) notices of denials, losses, or decreases in benefits or services; and 5) notices advising LEP individuals of free language assistance services. Examples of vital documents include an ADA complementary paratransit eligibility application, a Title VI complaint form, notice of a person's rights under Title VI, and other documents that provide access to essential services. Failure to translate these vital documents could result in a recipient denying an eligible LEP person access to services and discrimination on the basis of national origin. al