COM 0521.001 2002-2004 - Laserfiche WebLink

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CIVIL SERVICE CIVIL SERVICE 10. By June 30, 2003, develop and sponsor an annual clerical seminar for County employees. Successful clerical seminar held in May 23, 2003 for 106 participants. 11. Conduct county -wide training needs assessment survey by May 30, 2003. Training needs assessment was administered with an approximate 15% response rate. 12. Conduct or contract 12 training courses in leadership and supervisory development, personal skill building, and service management every quarter. Of the 48 courses conducted, 1/3 of the courses shall have been held in Kona. One hundred and seven courses were offered, seventy-three in Hilo and thirty- four in Kona. Nine courses needed to be cancelled because of nonparticipation, four in Hilo, and five in Kona. 13. Provide organization development support and facilitation to all departments in the areas of teambuilding, conflict management, mediation, strategic planning, work process flow analysis, and other areas within 45 days of a request to do so. Provided facilitation support to various departments on fifty-four occasions, twenty-four of which were strategic planning sessions. Provided mediation services to departments on eight occasions. Provided executive coaching sessions to senior management in various departments on thirty-seven occasions. All requests were met within 45 days. 14. Provide Violence in the Workplace training on a quarterly basis. Five "Violence in the Workplace" courses have been offered, three in Hilo and two in Kona. Two courses were cancelled because of nonparticipation. 15. By December 30, 2002, facilitate an annual employee awards program. Annual employee awards program facilitated in November, 2002. 16. Publish monthly County newsletter. Twelve newsletters published, July 2002 to June 2003. Final Status Report on Program Objectives for FY 2002-03