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COUNTY OF HAWAII <br /> STATE OF HAWAII <br /> Current Year Findings and Recommendations <br /> For the Fiscal Year ended June 30, 2004 <br /> 2004 2003 <br /> Amount Percentage of Amounl Percentage of <br /> outstanding total outstanding total <br /> Sewer <br /> Current $ 863,376 39% $ 894,076 3~°6 <br /> 31 - 60 days 129,344 6°%0 160,01 ~ 7% <br /> 61 - 90 days 79,460 4% 6Q473 3°io <br /> 90+days 1,139,556 51% 1,158,170 51% <br /> $ 2,211,736 100% $ 2,272,734 100% <br /> Current Curtem <br /> 39 %0 39" o <br /> 90 *days 90 +days <br /> Sl io 51°0 <br /> 31 - 60 days l i - (,0 dais' <br /> 61 - 90 daps b~.° GI - 90 da~~ ~ ~o <br /> 4% 3°~~ <br /> Recommendation <br /> We recommend that the Department of Environmental Management continue to work with the Department of <br /> Finance to develop comprehensive policies and procedures for collecting County receivables. The policies and <br /> procedures should address all aspects pertaining to revenue generation and collection, including extension of <br /> credit when and how much interest [o charge; and when to deny service, take legal action, when to write <br /> accounts off and offer payment plans. These policies should be formally communicated to the public and be <br /> strictly enforced by the County. In addition, efforts should be made to clear the delinquent balances of specific <br /> <br /> accounts, as approximately half of the sewer receivables balance pas[ due over 90 days is related to only a few <br /> <br /> customers. <br /> 3 <br /> <br />