BIL 011 Draft 01 2016-2018 (Part 1, Vol. II)

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• AGING AGING Program Objectives (continued) Forging partnerships and alliances that will give impetus to meeting Hawai`i's greatest challenges of the aging population. 2. Fully-Operational Aging and Disability Resource Center a. By June 2018, HCOA's ADRC will be fully-operational, all while the State honors HCOA's business and clinical model of services, and ADRC staffing will parallel the demand for services. b. By June 2018, a 2%increase in call-ins and walk-ins will be expected at both the East and West Hawai`i ADRC. Developing a statewide ADRC system for older adults and their families to access and receive Short/Long Term Support Services (S/LTSS) within their respective counties. 3. Improved access to Aging and Disability Resource Center Services a. By June 2018, 8-out-of 10 individuals (80%) who make contact with any of the ADRC sites will have their questions and concerns answered to their liking, and 9-out-of 10 individuals (90%).will perceive services as delivered in a professional manner with respect and aloha. Enablingpeople with disabilities and older adults to live in their communitythrough P P the availability of and access to high-quality Short/Long Term Services and Supports, including supports for families and caregivers. 4. Home and Community Based Services and Caregiver Support a. By June 2018, HCOA (through its case management contracted provider) will meet the service needs of 350 consumers of which at least 80%will remain in their home three months following formal services. b. By June 2018, caregiver supports and services will increase by 2%. In 2018, HCOA will reach the following caregivers: 300 conference participants; at least 50 hours of counseling,peer support groups and training; 50 caregivers receiving respite services; and at least 25 consumers receiving care giving supplemental services. 4