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Ms. Bonnie S. Nims <br />Page 3 <br />February 26, 2020 <br />Page # <br />Paragraph # <br />Report Statement <br />DWS' Response <br />5 (cont.) <br />Last (cont.) <br />c. Plans should describe <br />2. Details of Continuity of Operations <br />types and implementation <br />Plan (COOP) will be reviewed and <br />guidance of water usage <br />updated <br />restrictions. <br />d. Plans should clearly <br />document communication <br />procedures. <br />2. Details of D W S's <br />Continuity of Operations <br />Plan (COOP) should be fully <br />completed. <br />6 <br />"Scenario 2" <br />This scenario uses the same <br />More "aggressive conservation <br />procedures as scenario one <br />measures" could have included <br />but with more "aggressive <br />increased communication to existing <br />conservation measures" (No <br />customers or increased patrols of <br />measures were stated). <br />neighborhoods to enforce the water <br />restrictions. <br />We reviewed these three <br />Although the auditors assert <br />plans and found they did not <br />inadequate "who, what, when, <br />provide detailed information <br />where", basic details are included in <br />(i.e., the "who, what, when, <br />any of the three (3) plans. The <br />where, why, and how"), <br />contingency plans should be general <br />address emergency <br />in nature and allow for flexibility to <br />contingency plans island <br />allow staff to determine the <br />wide, describe types of <br />appropriate and most prudent <br />water restrictions and when <br />response for that event. <br />restrictions should be <br />implemented, or clearly <br />document the Department's <br />communication procedures <br />K <br />la. Kona Operation Initial <br />Remove reference to Figure I. <br />Plan <br />8 <br />I a. North Kona Response <br />Revise reference to Figure 2 to refer <br />and Responsibilities Plan — <br />to Figure 1. <br />"The Plan contains <br />This response plan purposefully listed <br />divisional responsibilities, <br />responsibilities by DivisionlPosition <br />but it does not list the <br />Title versus individual <br />individual personnel <br />people/personnel as during an <br />responsible for each step or <br />emergency DWS will be looking for <br />procedure, the timing or <br />available manpower in each <br />triggers for each step" <br />respective Division to assist versus an <br />individual position. <br />Department of Water Supply Contingency Plan Department Comments 117 <br />