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start to do it, how will they be able to get some advice or support for using the software that is going to be complicated for some folks?Ñ The idea of sending people out with a date and software and no access to response, either the County decides you are going to be the helper for everybody that calls up, or we ask them to set up a call system for County residents and they are going to charge us; based on, not Royce Jones number, but their technology person to help people come through that. But, I would like to get the public a resource if they are having trouble with the system. We have money to do it; this is an important part of what we are doing, and we ought to ask him for an estimate to provide that service, unless you want to provide it; unless the Office of Elections wants to provide it. MS. NAKAMOTO: The Office of Elections, like the public, and like the Commissioners, got trained on the software. We are users. I have no GIS personnel in my office. We are not technical people, so the concern I have is if the public thinks we are the one to give information, that may cause some frustration on the part of the public because we may not be able to answer their questions, or help them solve their problems. MR. MIDDLESWORTH : I have a suggestion. This proposal is based on an hourly rate and it says it is estimated on prior experience. They are charging us essentially $250 an hour. How much money do we have allocated, isnÓt it $75,000? MS. NAKAMOTO : Yes. MR. MIDDLESWORTH : We are not going to buy computers, right? So we have the $75,000 to do with as we want. CHR. SIRACUSA : We have to set some aside for the cost of the public hearings when we go around the island. MR. MIDDLESWORTH: IÓm not suggesting that we spend the $75,000 on this. What I am suggesting is that we go ahead and discuss with Esri, some support on an hourly rate, and that somebody keep track of its use by us and the public and so on, and that at regular intervals we decide if this is getting to be too expensive or overused and then we could cut it off. I think that solves both issues. That takes care of your concerns about the public being frustrated, and it takes care of her concerns because you surely donÓt have the staff to deal with those questions. So, if they can provide us with a HELP line, and charge us X number of dollars per hour, we ought to be able to go ahead and keep trof how much we are spending, and say if this has gone too far. MS. POINDEXTER: I like your idea, but the one thing is also keeping track of what type of technical assistance they are calling in for. If they are calling in because their computer is going slow and asking to be walked through this or that, we need to monitor what type of calls are coming in, because we could spend the $75,000 really easy, in a heart beat. So itÓs monitoring the type of technical assistance calls that are coming in. MR. UDOVIC: I suggest that perhaps you ask the Elections Office as well as myself to have a telephone conference with the Esri people to find out if there is some way we can do 16